Frequently Asked Questions
Reliable Answers to Our Most
Common Questions
We can save you money on soap,
water, heating and electricity. So
you can enjoy even more of the
things you love. Our prices are
simple and affordable.
Your First Order!
What should I
prepare for the
first pickup?
We aim to collect
your clothes, clean
them to a
professional
standard and get
them back to you all
within 48 hours. If
you’d prefer we went
a little slower then
that’s not a problem
– just let us know
when you want your
clothes back.
Can I add extra
items to my order
when you collect…
We aim to collect
your clothes, clean
them to a
professional
standard and get
them back to you all
within 48 hours. If
you’d prefer we went
a little slower then
that’s not a problem
– just let us know
when you want your
clothes back.
Can I order by phone
or email?
We aim to collect
your clothes, clean
them to a
professional
standard and get
them back to you all
within 48 hours. If
you’d prefer we went
a little slower then
that’s not a problem
– just let us know
when you want your
clothes back.
Where are my clothes
cleaned?
We aim to collect
your clothes, clean
them to a
professional
standard and get
them back to you all
within 48 hours. If
you’d prefer we went
a little slower then
that’s not a problem
– just let us know
when you want your
clothes back.
Why do women’s
blouses cost more
than men’s shirt?
We aim to collect
your clothes, clean
them to a
professional
standard and get
them back to you all
within 48 hours. If
you’d prefer we went
a little slower then
that’s not a problem
– just let us know
when you want your
clothes back.
Are there any
fabrics you don't
clean?
We aim to collect
your clothes, clean
them to a
professional
standard and get
them back to you all
within 48 hours. If
you’d prefer we went
a little slower then
that’s not a problem
– just let us know
when you want your
clothes back.
How can I pay for
the services?
We aim to collect
your clothes, clean
them to a
professional
standard and get
them back to you all
within 48 hours. If
you’d prefer we went
a little slower then
that’s not a problem
– just let us know
when you want your
clothes back.
Dry Cleaning
What
if my clothes are damaged?
We aim to collect your
clothes, clean them to a
professional standard and
get them back to you all
within 48 hours. If you’d
prefer we went a little
slower then that’s not a
problem – just let us know
when you want your clothes
back.
What
all is included in your
service?
We aim to collect your
clothes, clean them to a
professional standard and
get them back to you all
within 48 hours. If you’d
prefer we went a little
slower then that’s not a
problem – just let us know
when you want your clothes
back.
Do
you furnish the cleaning
supplies?
We aim to collect your
clothes, clean them to a
professional standard and
get them back to you all
within 48 hours. If you’d
prefer we went a little
slower then that’s not a
problem – just let us know
when you want your clothes
back.
Wash, Tumble Dry & Fold
Do I
need to weigh my Wash,
Tumble Dry & Fold bag?
We aim to collect your
clothes, clean them to a
professional standard and
get them back to you all
within 48 hours. If you’d
prefer we went a little
slower then that’s not a
problem – just let us know
when you want your clothes
back.
What
temperature do you wash the
clothes at?
We aim to collect your
clothes, clean them to a
professional standard and
get them back to you all
within 48 hours. If you’d
prefer we went a little
slower then that’s not a
problem – just let us know
when you want your clothes
back.
Do I
get to keep the bag?
We aim to collect your
clothes, clean them to a
professional standard and
get them back to you all
within 48 hours. If you’d
prefer we went a little
slower then that’s not a
problem – just let us know
when you want your clothes
back.
Ask Your Question
We look forward to helping you
create and maintain a clean, healthy
environment that’s as enjoyable as
it is functional.